[Resolved] ICICI Bank — account fraud transaction | |||
It is so disheartening that from my ICICI account no.[protected] an amount of RS 32, 000 has been debited fraudulent without my knowledge on Today (10th August) 2017 at 8:22PM. I have raise a complaint through customer care 24 hours service they have given me complaint numb[protected] and they advice me to walk into nearest branch to check video footage if i want to and also said that i have to wait five working days untill all investigation has been completed after that only they can say anything. They also blocked my atm card which i had got the new one through customer care complaint on 4th august 2017 after losing the first one. They issued me a new card which which will arrive my nearest branch on five working day.Please inform me when will i get my money back. It is my salary account how should I survive after loosing all the amount which i saved in the bank. Please help me and suggest me how can i get my money back. I want bank take some serious action soon. A/C Holder : Akanksha Saxena A/C No :[protected] Bank Home Branch : ICICI Noida Sec-63 Transaction Made : Rs 32000/- Transaction Time : 8:22 PM on 10th August 2017 as per Mobile Alert and Cust. Care Complaint No.[protected] Contact No : [protected] Was this information helpful? | |||
Sep 11, 2017 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Aug 11, 2017 ICICI Bank Customer Care's response Dear akankshas, We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience. Regards, ICICI Bank Customer Service Team | |||
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