[Resolved]  ICICI Bank — Account freeze

Address:Mumbai City, Maharashtra, 400056

Dear sir / madam,

My name is bharat kumar and my account no.in icici bank is[protected]. My
Account has been open on 4 months ago.
Account has been freeze within 1 month. I windrow cash for 4 time.
So bank advised me u submit your id proof and address proof your
Account will be activate within 5 days. Now that time i have address
And id proof in the name of bharat kumar so i have submited my
Id and address proof but bank not activate my account due to name
Mismatch. I also contact your customer care but they telling me it is
Bank problem and only bank have right to activate your account. But
Bank officer even brach manager not listening me and not providing me
Any solution. I have also submit a indemnity letter and new bank statement with orignal hard copy every time. I am very tense what i will do please suggest. Please help me
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Jul 4, 2017
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jun 03, 2017
ICICI Bank Customer Care's response
Dear bharatkumar1,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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