[Resolved]  ICICI Bank — account frozen without notice

Icici has frozen my a/c. It was a salary account but i was not getting any salary in that account from past 6 months since i changed the employer and got a new salary account opened in some other bank. But i was getting freelancing payments in that old salary account. Suddenly they blocked my account and refused to inform anything and said that we are investigating your account. Until then i can't withdraw any money. I just requested for the reason but they denied. Plz help
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Aug 1, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jul 01, 2019
ICICI Bank Customer Care's response
Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (531630) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

Also, I have a loan through icici and the emi gets auto debited on every 5th.
If my account is frozen then the emi will bounce. I visited the branch to make payment in advance but they said that it will still be auto debited and bounced. They asked me to get the account unfrozen which is not in my control. Nobody in icici is giving any information.

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