[Resolved]  ICICI Bank — Account gets frozen from time to time

Hi,
I have salary account in ICICI Bank, Chennai. Every now and then they mark the account freeze and I have visited the branch several times. They have taken my KYC details but still every week it gets frozen.

My salary couldn’t be credited this month because of this unprofessional and unethical service by ICICI.

I have met the bank manager too but this issue is not getting resolved.

in this time and age of technology how is this even possible. This is a harassment.
thanks,
Manaswita

attaching the prove of several visits signed by deputy bank manager. Still the account is marked freeze
+2 photos
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Aug 12, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Mar 02, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1d9q1) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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