[Resolved]  ICICI Bank — Account Name And Credit Card Problem

Address:Jodhpur, Rajasthan

As i given correct documents of mine still there is name mismatch in my account i tried since last one year to change account name . But there is no positive feedback by my branch Account Number is :[protected] Current Name in Account : Vijay Prakesh Dahiya And My Real And Documents Name Is : Vijay Prakash Dahiya There spelling mistake in " Prakash " And My Credit Card which was Attach With Account Was Disabled Now due to late payment, but from the card was activated i haven't receive any statement for paying bill or other thing even I tried to contact customer care but still there no such feedback for paying method From Last One Month I am Alternatively Going branch for name change and new insta credit card but they are saying come tomorrow or come after 2 days we will do and Today i went to my branch but there are saying close this account open a new account so we can do correct spelling o[censored]r name, is this way you give services to customer by making fool on name of new account, Change my name as Vijay Prakash Dahiya And Also Give me a Strong reason to disable my credit card else i will take legal towards you guys
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Mr. Dahiya,

We are sorry to hear about your experience. We have made a note of your account details.
Our official will contact you and assist.

Regards,
ICICI Bank Customer Service Team.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23614
    Pending
    2050
    Resolved
    14243
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information