ICICI Bank — account not activated and no response from customer support

I tried opening account through online on february 12th, since then:
1. No email/sms from icici with my account details (I took a screenshot of account opening success page which had the account number so that's it)
2. Can't activate userid/password for netbanking, it says it's an invalid account.
3. Not received any calls from icici for full kyc conversion which i was suppose to get.
4. Received atm card today but it's useless as still can't access my account
5. Imobile app also does not gave me access to my account.
6. Reached out to icici customer care with a email detailing all the issues i am having but have not received any response yet.
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ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Feb 21, 2020
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0902l) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Feb 21, 2020
Updated by sloke1990
Cant see the email id you mentioned it says [protected] in your response.
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