ICICI Bank — Activation of dormant account

Address:Aligarh, Uttar Pradesh, 21001
Website:www.consumercomplaint.in

Dear ICICI Team,
We are having two accounts in ICICI, Marris Road Aligarh Branch.
1. A/C no[protected] in name of Shashi Prabha Goel Age 77 Yrs
2. A/C no[protected] in name of Ganga Swarup Goel Age 85 Yrs

We are senior citizen. we have visited Marris Road branch and than they ask us to go to main branch Aligarh for making our account operable. we have submitted all documents to both branch. Than they have told that an officer will visit our home. they have also visited twice and taken all documents. This is happening since last 3 months.


Till now no solution came. Is this a big task to make account operable ? In my opinion this is a mere harassment. They should not do this at least to our age citizens. We are feeling harassed.

Kindly resolve our problem on priority.

regards,

Ganga Swarup Goel
Shashi Prabha Goel
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ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a364rn) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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