ICICI Bank — Additional charges on usage of credit card for fuel

Address:Ahmedabad, Gujarat, 380019

Post demonetization I have used my credit card at petrol pump. Govt. has announced that no charges should be levied. But bank has levied charge saying surcharge needs to pay.

Even the message is coming on mobile on successful transaction shows the amount excluding surcharge but in statement surcharge is being charged. on enquiry with customer care they said it is policy & charges are 2.5%. as per simple calculation it goes to 30% per annum which is not being charged by any bank in India even for loan.

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ICICI Bank customer support has been notified about the posted complaint.
Jan 17, 2017
Updated by csrbhagia
ICICI Bank has not resolved the matter
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