ICICI Bank — After providing ARN number also Bank not crediting the refund amount

Address:560078
Website:www.icicibank.com

Dear Concern,

I made the transaction in mswipe machine on[protected] for 80000/- rs due to some reason mswipe hold the amount nearly 20 days. Now they refunded it and they give ARN number in email and they ask me to provide this ARN number to ICICI bank, I gave the ARN to dispute team but till now I didn't get any refund or conformation from the bank side. Kindly refund my 80000/- rs by tracking provided ARN number ASAP. Details of the transaction is given below and refund ARN number provided from mswipe snap shot attached

ARN number : 74799877002005071918062
account number :[protected]
registered mail ID : kishor.[protected]@gmail.com
Transaction amount : 80000/- ( Eighty thousand rupee only )
Transaction date :[protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
ICICI Bank customer support has been notified about the posted complaint.
Complaint comments 

Comments

Did they resolve the issue?
I'm stuck with a payment of 69k.
No till now i didnt get refund
Did you charged a Dispute claim in your ICICI Branch?
Kishor_kulkarni's [Complaint's author] reply, Jan 10, 2017
Its a POS machine transaction. So raised dispute in phone banking. Already charge back is in process but my question is mswipe refunded the amount it seems and they provided the ARN number for tracking. After given ARN number also why they are still not tracked the same and refund to me
Any update on your status?
I'm still stuck with my service request.
Any update on this problem with anybody of you? I am stuck with similar problem for a transaction done on January 1, 2017.
I got my payment, After 15 days.
I started a service request on 9th jan, Got the payment on 24th jan.
Took them 15 days to resolve my request.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23614
    Pending
    2051
    Resolved
    14242
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information