I used icici bank to shop during amazon great indian festival wave 2 (Dusshera sale), according to which i should receive a cashback on my shopping. The amazon has credited the amount to icici on jan 26th, 2019. But the bank has not yet credited the amount back to me yet.
When i tried their grievance portal there nodal officer (Mr. Vinayak m more, principal nodal officer) is not responding. Icici used to be my best bank experience but they have stooped too low this time. Was this information helpful? |
Pathetic resolution... Had to put back groceries at market... Such humiliation...
Customer service response... No ETA... worst case should be up by 9:30 tomorrow...