[Resolved]  ICICI Bank — Amazon Pay Credit Card : Bank Extortion

I lost my debit card around *March 2020 and blocked the card instantly.

*6, 900 amount was due by then, so I paid 7000 as a round figure but started sending me alerts after 2 months that 300 rupee was due
and kept adding late charges and interest.

Now the amount is more than rs.3500, this is clear extortion. I tried reaching customer support but they kept forwarding me to another team (i had to wait very long and most of the time call got dropped).

When I asked for a full statement on the card they sent me statements for each month separately and in a random fashion.

They are clearly trying to take more time so that they can add more charges to my account.

Card number : [protected]

I tried reaching out to the support team through email and other mediums but there was no response.

Please help me out
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Aug 6, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Dec 04, 2020
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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