[Resolved]  ICICI Bank — Amazon Pay Credit Card(Application no[protected]

I had raised request for Amazon Pay Credit card however even after providing below details my request got rejected.
1. Pan card, Aadhar card
2. My Organization details

Even after contacting customer care they are giving below comments"new credit card is evaluated on a combination of parameters such as income, credit history, payment track record of other loans and credit cards (if any), etc." however this is the first bank where i have seen that application got rejected even without taking income proof. Also in terms of paying other loan I have never missed any installment.

Kindly let me know reason for which my Application[protected] got rejected.
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Aug 26, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jul 26, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

Dear Praveen,

Thanks for giving below standard copy paste explanation however it is no where mentioned what was the exact reason for my application[protected] to be rejected.

Instead of giving such unnecessary explanation, Kindly be on point that without even uploading any salary proof why my application got rejected directly.

Regards,
Ritesh
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On Mon, 26 Jul, 2021, 7:19 pm, wrote:
Dear Customer,

Greetings from ICICI Bank.

Hope you and your loved ones are healthy and safe.

We have received your Amazon Pay ICICI Bank Credit Card application vide Application Reference Number[protected]. Based on the information provided by you and our consideration of the same as per the below mentioned criteria, we regret to inform you that we are unable to offer you the Credit Card.

Eligibility criteria of ICICI Bank.

Viability of proposed purposes of the credit facility.

Past borrowings of the applicant.

Prior experience of the applicant in respect of the proposed purposes.

Regulatory and statutory provisions governing ICICI Bank.

The above mentioned criteria do not necessarily imply your adverse creditworthiness. You may apply again for an Amazon Pay ICICI Bank Credit Card after six months.

We once again thank you for the interest in Amazon Pay ICICI Bank Credit Card.

Thank you for giving us the opportunity to serve.

Bank Digitally and Stay Safe!

Sincerely,

Praveen
Customer Service Officer
ICICI Bank Limited

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