[Resolved]  ICICI Bank — Amazon pay ICICI credit card application rejected due to office address confirmation

I applied for Amazon pay ICICI credit card a while back, after that I was contacted by the bank and in the video call they took my pan card and signature for document upload procedure. After that I was told that the its processing. After few days I got a call from someone saying that he is an ICICI bank employ and need to take photos in my office. I got suspicious because it was a no contact procedure. And then I contacted the customer care, they told me that its an online procedure and you dont need to do anything other than document uploading.
So, I waited a few day and again the same bank employ contacted for the office address photo, so I denied as it was online procedure. After a few hours I got a message that the application is rejected, and there was no specific reson written.
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Sep 17, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Aug 17, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (433455) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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