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ICICI Bank Complaints & Reviews

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Updated: Feb 2, 2026
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ICICI Bank reviews & complaints page 209

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P
Pritha.Roy
Aug 14, 2021
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There is no one to reach out to for this issue in ICICI
They charge 1899 for some wallet protection in which I am not interested.
You cant use someone's money just because they have account in your bank,
They trick you on phone calls by asking you your name for confirmation when I just thought it was confirmation regarding if I received my credit card but it was total fake.
I want to deactivate this issue rightnow.
ICICI Bank customer support has been notified about the posted complaint.
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (427113) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    Sukumar Chakravartty
    Aug 14, 2021
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    Address: Purba Bardhaman, West Bengal

    Respected Sir / Madam

    I Sukumar Chakravartty, purchased some icici tax saving bonds as per my family persons names on 26.04.2001, whose redemption date was 26.08.2004. I am holding this bond since a long time, I can't communication for redemption. I hope you reply to me soon for help.

    Regards & Thanks,
    Sukumar Chakravartty
    Contact Me : [protected], [protected]
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (427087) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      M
      MARIMUTHU JAYASEELAN
      Aug 14, 2021
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      I got message as "A purchase of INR 91.38 has been made using your Debit Card linked to ICICI Bank Account XX711 on 14-AUG-21. Info: VIN*GOOGLE TEM." but I didn't made this transaction and didn'tget any OTP itself for thia google service. Please check the same and revert back
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (426001) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        D
        Dinesh Sail
        Aug 13, 2021
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        Address: LOKVATIKA, NETIVILI, KALYAN (E) POST OFFICE, KALYAN 421301

        Account Number :[protected]
        Bank : ICICI0006983
        KALYAN(EAST)

        Past year in pandemic lockdown I have opened one "Insta Saving Account" online on ICICI bank portal.
        Also done fixed deposit of 10000 Rs. for same for 3 years.
        Now after one year they closed this Account without any intimation, and when visited bank they said you have not completed your KYC.
        But have dome my KYC 2 months ago after receiving sms, so visited that bank ICICI0006983 and completed my KYC.
        Now they are saying they don't have signature so they closed that account.
        If the signature is pending then why didn't they take it when I went to the bank for KYC
        They closed my account this is also acceptable, but what about the money in saving account and in FD for three years.
        When visited bank they said you will receive Cheque at communication address provided while opening bank account.
        Received cheque after 2-3 days whith incorrect name on It, but ICICI0006983 bank is not cooperating at all to make it correct.
        I have also presented the proof of my Bank account print that I have taken while opening account online, having Correct name on it, then they said we cant do anything and you forgot your money.
        What is This answer.????
        This is not the answer you expect from such big Bank.
        So I want to register a complaint against this Bank, so they will not do it with others too.
        Very bad experience ...
        i have visited bank 2-3 times after that and no one is showing their willingness to make it correct.
        I am suffering because of their mistake, it not my fault as they have written my name incorrectly on cheque I received, after they closed my account
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (423924) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          S
          Sunil yadav1991
          Aug 13, 2021
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          This is Sunil yadav having account in ICICI bank from last 5 years. Few days earlier my account is deducted with Rs 826 and no action has been taken so far.. My registered mobile number is [protected].Kindly resolve my complaint as soon as possible.
          ICICI Bank customer support has been notified about the posted complaint.
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            V
            vasudevan chinamuthevi
            Aug 13, 2021
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            Amount of 4280 was auto debited to my Icici savings account. Whem I.called customer care they said its Aditya Birla SIP for which I never sub.iited any ACh or standing instruction to the bank
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Aug 16, 2021
            ICICI Bank Customer Care's response
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (430682) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
            Aug 18, 2021
            Updated by vasudevan chinamuthevi
            Mail I'd bouncing back, please contact me at [protected]
            Maid I'd biuncing back. Please contact me @[protected]
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              S
              swati0501
              Aug 13, 2021
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              Resolved

              Rs 590 has been deducted from my account on[protected] against NACH_AD_RTN_CHRG~ADBLDESK~05AUG21 4 times

              Kindly explain why THIS MUCH charge from the bank account? I had the same amount deducted 4 times from my account!

              Kindly resolve the issue and refund the amount in my account or consider one less customer to your bank! I will close all my and my husband icici bank accounts and credit cards. It is highly unsafe to keep money in your back. God knows when will charge from us.
              Sep 20, 2021
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Aug 13, 2021
              ICICI Bank Customer Care's response
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (423868) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                A
                Akash karretti
                Aug 13, 2021
                Resolved
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                Resolved

                Dear Customer, transaction of INR 999.00 done on ICICI Bank Account XX021 on 09-Aug-21. Info: VSI*AMAZON ST. The Available Balance is INR 1, 679.52. Call on 18002662 for dispute or SMS BLOCK 021 to [protected] .

                Please see above notification message. I haven't done any transaction on Amazon but my money got debited. Please check and escalate to concerned people.
                Sep 18, 2021
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Aug 13, 2021
                ICICI Bank Customer Care's response
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (423880) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  G
                  GPV Royal\'s
                  Aug 13, 2021
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                  I Am worked before 3 months back in Apollo Pharmacy Ltd Now I Reject my job Due To Some Personal Reasons In That Time My Bank Account is Freeze please Unfreez my Bank account and before send the mail to my account freeze reasons to my mail id thanking you sir
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (422888) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    P
                    Paramveer92
                    Aug 13, 2021
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                    I open my account online in march 2021. And i submitted my kvc documents in branch now a month later my transaction is still failing. My money is stuck in my account. I visited several times in branch but they always makes excuses. Please help
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (422914) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      M
                      mohammed yasik
                      Aug 12, 2021
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                      Address: Coimbatore

                      Due to some health issues, I am unable to do business for the past 2 years so that is the reason I did not maintain any amount
                      just now I am cured of health issues and plan to renew my business and I deposited 214000 on my account

                      The bank has deducted the amount of Rs 1180 x 22 months - a total of 25, 960 for not maintaining the minimum balance without any prior notice.

                      The bank is not regular in sending SMS for debiting any amount from my account.

                      I haven’t received any SMS for any deductions and they continue to deduct money as per their discretion.

                      I also was not made aware of some penal charges getting deducted.

                      So please do help me on amount refund so that it would help me alot
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (422924) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        K
                        Kishore Kumar P
                        Aug 12, 2021
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                        Hi team,

                        My account marked lean without any info so that I stopped adding money in my account and trying to get the problem to rectify.Then finally bank accepted its was done my mistake then they in freezes my account immediately I transferred 10k then I got charged Rs 600 + as a mba charges them again I transferred 2.40 lakh again charged mba charges. Help me to get my money back.

                        Kishore
                        [protected]
                        [protected]
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (421037) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          D
                          Dhanush Rockz
                          Aug 12, 2021
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                          Address: Chennai

                          Dear Sir,
                          I'm dhanush holding ICICI salary account for past 3 years.
                          Without any intimation my account has been debited. I have never come across something like this on a monthly basis.
                          Please take some action against the bank, if it is not complying RBI standards / guidelines.
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (421117) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
                          how to solve that. pls guide me.
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                            S
                            Siluveru Murali
                            from Thiruvananthapuram, Kerala
                            Aug 12, 2021
                            Resolved
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                            Resolved

                            Address: chennai ambattur branch icici recovery

                            Hi Sir,

                            I have been with icici from 7yrs and they tell me as valuable customer and approach me for taking loans...i have my salary account, home loan account, personal loan account, credit card, mutual funds, term plans in icici ban. i haven't paid my credit card bill for last month, out of all these those are with icici as i have not paid my bill for one month they have been charged me with fine and intrest amount and late payment fee as well besides everyday they are calling for 20-30 times and threatning me and the as next bill got generated and due date was on 12th aug2021 even before i cross my due date they have made my savings account with -ve balance that is more than my current outstanding.

                            my question is
                            1) last month credit card bill i havent paid an you have have charged me for that and generated new bill that has to be paid by 12aug2021, why did you people made my account with -ve balance before due date?
                            2) Even after making previous bill payment why people are calling me and threatning me which has made me to get heart attack.
                            3)employees are behaving like goons are you people hiring goons or professionals.
                            4) Govindhu swamy chandra shekar and pasunithi Nagarani has wrongly guided me which lead to extra amount payment
                            Sep 16, 2021
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 16, 2021
                            ICICI Bank Customer Care's response
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (430725) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              M
                              Murali_smt
                              from DINDIGUL, Tamil Nadu
                              Aug 12, 2021
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                              Address: ICICI Bank Ltd, Trichy - CantonmentICICI Bank Ltd., 52, Heber Road, Espee Complex, Cantonment, Opp. Dist. Court, TrichyTrichyTamil Nadu, 620001

                              Dear Sir,
                              I'm Muralitharan holding ICICI salary account for past 5.5 years. A/C#[protected] in Trichy Cantonment Branch.
                              Without any intimation my account has been debited. I have never come across something like this on a monthly basis.
                              Please take some action against the bank, if it is not complying RBI standards / guidelines.

                              11-08-21 MABChgs-July21+GST Dr. 686.12
                              12-07-21 MABChgs-June21+GST Dr.145.34
                              11-06-21 MABChgs-May21+GST Dr.14.30
                              18-05-21 MABChgs-Apr21+GST Dr. 6.00
                              26-04-21 MABChgs-Mar21+GST Dr.9.38
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (420272) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                P
                                PRIYARANJAN RAJ
                                Aug 11, 2021
                                Resolved
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                                Resolved

                                Address: Chak manatu palamu 822123

                                Customer account opening option kab ayega sir hamlog paresan h
                                BC Priyranjan kumar
                                Id[protected]
                                Mo- [protected]
                                Chak Panchayat block Manatu
                                Dist-Palamu. 822123
                                Dely tarangection karte h
                                Sep 14, 2021
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 14, 2021
                                ICICI Bank Customer Care's response
                                Dear Customer,

                                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  M
                                  MORVEN ABRAHAM
                                  Aug 11, 2021
                                  Resolved
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                                  Resolved

                                  Address: ICICI BANK LTD. K H ROAD BANGALORE

                                  Sir, I have invest three policy online in year 2020 which name is india Growth Fund one time investment and you get 14% interest from ICICI Bank officer Bangalore that amount is 20 lacs then I agreed. After few day I get a certificate which mentioned in icici prulife insurance then I ask that officer what is this certificate is icici prulife signature insurance then he told me ignore it that certificate issued by corporate office we issue to u another certificate till date they not issue. So many times I send a mail, whatsapp and a phone call but till date he say that plan is igf plan.
                                  After some time call from corporate office for pay your installment premimum then I told him I invest igf plan which is one time investment they not agree. I contact my icici bank manager Bangalore but there side no response he ignore me that officer also same reaction.
                                  Police no.-1.73341293, 2. 74214350, 3. 74214350
                                  Sep 18, 2021
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 14, 2021
                                  ICICI Bank Customer Care's response
                                  Dear Customer,

                                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    B
                                    bidjfianfisbwodfnsj
                                    Aug 11, 2021
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                                    On August 8th 2021, a cafe in Jubilee Hills deducted ₹42280 instead of ₹4228 from by HDFC Debit card and gave me a void sale receipt and said it will take 24hours to credit in my account. As I post this on 11th August 2021 the money still has not been credited and the cafe management says that it’s stuck in transaction at their bank ie ICICI. Pls advice as this is a big blunder and can’t be ignored for so long.

                                    Regards.
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (419443) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      D
                                      Aug 11, 2021
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                                      Address: india

                                      Hello ICICI,

                                      Every month 100rs debited in my account under IPRUGTP-NCA-SR[protected]SI.

                                      With out my approve or declaration/apply you deducted Every month 100rs. Recently i noticed. please stop the deduction and reverse the my money.

                                      This is very shame to you.

                                      please solve the request.
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (419514) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
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                                        T
                                        Tamil Dubsmash Pro
                                        Aug 11, 2021
                                        Resolved
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                                        Resolved

                                        Address: Moti Towers, 131/2A, Old Mahabalipuram Rd, Perungudi, Chennai, Tamil Nadu 600096

                                        ICICI deducts MAB charges without intimating regarding the debit. Even though this is salary account from 2019 and they have removed it as a salary account without intimating the customer and It was opened on zero balance I didn't get any information if they are converting the salary account to normal saving account.

                                        My account was debited as MABchgs-Jul21+GST

                                        I have lost a lot my money...

                                        I need to close this bank account...
                                        Sep 13, 2021
                                        Complaint marked as Resolved 
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Aug 12, 2021
                                        ICICI Bank Customer Care's response
                                        Dear Customer,

                                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                        Regards,
                                        ICICI Bank Customer Service Team
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