[Resolved]  ICICI Bank — Amazon Pay ICICI credit card late payment charges

Hi,

This is regarding late payment charges of more than Rs.4000 levied to me on my Amazon Pay ICICI credit card no.[protected] and blockage of card

I had called customer care regarding the blockage of card. The customer care personnel mentioned that its because I failed to pay Rs.129/- that I transacted in Dec 2020 and late payment charges of Rs.4000/-. This may be due to oversight and hence I request you to reverse my charges. Also, i'm holding salaried account in icici bank since 2006. Pls check my account[protected] and it has been a smooth relationship so far. This credit card doesnt appear in my bank login and hence I may have missed to pay
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Aug 24, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jul 18, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
 
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