[Resolved]  ICICI Bank — amount debited from my a/c but not credited to the beneficiary

Address:Udham Singh Nagar, Uttarakhand, 263153

Date:[protected]
Time: 8:00 am
Ph. No.: [protected]

I have transferred the amount of rs. 54000 to other a/c through fund transfer and the amount was debited from my a/c but not credited in the beneficiary a/c. The transfer was from icici to hdfc.
This was done through icici mobile app and it showed transaction failure. No message or mail was received from the icici bank regarding the transaction. But when i checked my a/c statement it showed 54005.9 dr. And when i checked the beneficiary account it didn't receive the amount.

I request the bank to refund me the entire amount of rs. 54000 asap.

Thank you
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Jul 31, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jun 30, 2018
ICICI Bank Customer Care's response
Dear Amit.Joshi.53,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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