[Resolved]  ICICI Bank — Amount debited from my account without any information

Tomorrow was on March 8th I got a message notification that some amount of money got deducted from my account. When I logged into my account and checked for the respective transaction, it is showing as VIS/RAZ Defma. But I didn't perform any transaction and the money got deducted from my account without any OTP approval also. Please resolve this issue ASAP.
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Aug 9, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Mar 10, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1dts4) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
 
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