[Resolved] ICICI Bank — Amount Debited Twice From Card-No Response from Icici customer care

vanmiganathan somasundaram

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600002

I have purchased for Rs.780 dated 8/oct/2015. I have swiped the card for Rs.780 on 8/oct/2015 in cholan super market, Amount debited twice from my card.I has been contact merchant rollbacked on transaction and provided me the report also.But I didn't receive any amount from Icici bank . I had contact icici customer care multiple times .But, I didn't get any proper response from their side and transferring the call to other person keeping me in the hold . Could you please help me to reverse the amount ?

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Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2015

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2xwtc) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team