[Resolved]  ICICI Bank — Amount debited without warning or notice

Address:Mumbai City, Maharashtra, 400050
Website:Fraud by ICICI Credit card

I recently got a credit card, and have been paying the bills on time.

Last month i cancelled my credit card auto debit option as i wanted the money. The whole point of getting the card was to have an option to pay later when needed.

Without even telling me or warning me the credit card team deducted whatever that was left in my personal account, now my account balance is 0.00.

Is this how you treat your loyal customers? Forcing them to pay-up like some street gunda? Is this what your bank has come to?

I need the money - request you to transfer the amount in my account immediately, i will clear al the dues by next month and cancel your stupid card.

In the mean time i will have a word with my firm to change my salary account bank as icici has shown me that they cant be trusted with my money.
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Oct 29, 2016
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Sep 28, 2016
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3io6n) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

Km. Puspita is employee of icici net banking .
She is a net banking officer.i asked her about our some problems.
She replied very politely and solved my all problems.
Her advice was helpful.am happy to talked to her.
Thanku for help.

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