I have the Personal Loan from Bajaj Finserv. I am paying the Loan late due to 15th of the every month i get salary. i requested bajaj to change my EMI date, they said its impossible. so i use to pay directly to bajaj. Branch. sometimes if i am getting early depositing the amount in the account.But In the evening when i see the amount is debited iam not sure why also.Charged Rs.413 from my account.I am trying to call customer care but unable to reach them . iam paying extra charges for late fee for loans and again this is happening . can you help me out. so that i can use the account for my EMI .I want to know why this ECS is hitting me from one month i lost total oh 16K this month.
Was this information helpful?
No (0)
Yes (0)
Mar 2, 2020
Complaint marked as Resolved
ICICI Bank customer support has been notified about the posted complaint.
Jan 30, 2020
Updated by anusha basavoju amount debiting Charges
Verified Support
Jan 31, 2020
ICICI Bank Customer Care's response Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a07gzb) in the subject line of your email. Our official will assist you.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment