[Resolved]  ICICI Bank — amount deducted from icici bank debit card to vin/moto tpsl

Address:600073

On 30-march-18 i got call from these numbers [protected] [protected] [protected] [protected] [protected] and [protected] from rahul sharma. He told me that he have gift voucher from icici bank and he asked me my debit card number and my atm details. I thought without the pin number money will not be debited and i gave him the details. Suddenly they deducted 8, 100.77 rupees from my icici bank account for vin/moto tpsl. I called back to the number [protected] and to my strange he picked the call and said that he will held that amount for 14 days and he will refund me this amount after 14 working days.

I have complained in police station and policeman also spoke to him but police said they cannot trace them.
I don't understand why bank is not taking any action on them as he continues to steal money from many people.

If the same fraud is happening repeatedly why the icici bank is not taking any serious action?

That guy is still talking on phone but police and bank people are unable to catch the fraud.

Please help me how to approach and whom to approach to get my money back.

Thank you
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May 16, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Apr 01, 2018
ICICI Bank Customer Care's response
Dear Ghouse Mohiddin Syed,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4xly0) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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