ICICI Bank — amount deducted from my account without intimation

Address:

500023

Sir my amount has been deducted for d card fee what's that all and my visa card service has also been stopped, i am the customer of icici bank for last 16 months, there was a good service from the bank but in the month of august 2017 the bank service has gone down and without intimation bank has deducted 426 rupees for d card fees, i don't understand why all these things go on i want my money back and my visa card service was also block in this month then i unblocked the card after that also my visa card service is not activated what the hell is this... Please i request the bank manager to look at my problems and resolve it says soon as possible...