[Resolved] ICICI Bank — Amount deducted stating some anw charges

Pallavinov

from Nagpur, Maharashtra

Address:

Kota, Rajasthan, 324007

Deposited rs 45000 in my icici account on 17th august'16 and icici bank credited around 44, 741 only.

I recieved a message stating that some anw charges 250+ service tax have been deducted.
While opening the new account nobody updated with this policy of icici or even if any changes were made in policy they could have updated us with a mail or message

I am always maintaining minimum balance. I am using icici account from past 15 years and maintain the transactions according the policies.
This is not at all acceptable. I want my money back.

My account is at
Jhalawar road branch, kota (Rajasthan)
Pin - 324007

Pallavi

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Sep 18, 2016

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Aug 18, 2016

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3fq3x) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team