[Resolved] ICICI Bank — amount deducted unethically | |||
Hi all, i am having my salary accout in icici bank. But few days back 115 rs/- (28.75 rs * 4) were deducted from my salary account and when i looked into my mini statement it was described under "atm dec chg". When i tried to explore it over internet, i found that these charges are applied for when atm of other bank declined to withdraw the money, if it doesn't have enough. So is it ethical to charge customer for this reason. Although i was having enough balance at that time. Transaction details : 1) posdec chg/20-05-17/7917/25+st 2) atmdecchg/160517/7917/25+st_2 3) atmdecchg/130517/7917/25+st_3 4) posdecchg/200517/7917/25+st_4 Bank account no. : savings a/c[protected] Name : vishvajeet Was this information helpful? | |||
Nov 3, 2017 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Sep 19, 2017 ICICI Bank Customer Care's response Dear Vishvajeet Anand, We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience. Regards, ICICI Bank Customer Service Team Verified Support Oct 03, 2017 ICICI Bank Customer Care's response Dear Vishvajeet Anand, We have informed our teams. We will get in touch with you to assist. We appreciate your patience. Regards, ICICI Bank Customer Service Team | |||
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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please immidiatly canceled it.
also inform what action has been taken against the staff default
Our official will get in touch with you. We appreciate your patience.
Regards,
ICICI Bank Customer Service Team