[Resolved] ICICI Bank — Amount has been deducted from my account

nasa7733

Address:

400701

Hi,

I am the account holder of ICICI account for last 2 years, as I am not using since last four months. I have recently transferred some amount to my Account. When checked latest transaction I have found 514.25 Rupees has been deducted from my account as SMAB Chgs NOV16+Stax67.08.

I want ICICI bank, how can you deduct amount from account without notifying me, If you say that my account should have minimum balance. you have to notify me through message or mail. You haven't communicated that you are going to be deducting from my account.

Is this the way you are acting with the customers, see 500 rupees in not a small amount for individual. Please get back my money to my account.

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Jan 22, 2017

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Dec 21, 2016

Updated by nasa7733 please find my Account Num :[protected]

Verified Support

Dec 22, 2016

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team