ICICI Bank Complaints & Reviews

I had applied for ICICI HPCL Coral credit card and I was told that this card is free of cost and there will no joining fee and annual charge. If I spend Rs. 5000 in first 2 months, the joining fee would be waived off.
But I spoke to the customer care, I was told that wrong information has been given to me.

Why such false commitments. Now I have cancel the card. There are other cards with more benefits and no charges.

Please take some action against such executives. This happened with my 3 friends too.

I have received a Gift Card from Tetrapak, Pune in September, 2016.

My Card number is:
[protected]

I had visited the following link for online registration:
https://www.3dsecure.icicibank.com/ACSWeb/EnrollWeb/ICICIBank/main/ivrmPreOTPAut...⇄

However, not know what birthdate to put in, it blocked my card further saying ' Incorrect details added'

I want to reactivate my gift card as well as check balance in it.

Kindly serve ASAP

I have not recd my statements for last 6 months. I have been sending you few cheques from my memory. Kindly send me my latest statement by email to enanble me to settle my bills if any, . My Card no. is [protected] & my email is [protected]@yahoo.co.in

Moreover I have received my upgraded card also. So kindly let me know if my card will remain in service or nor?

Sudarshan k Chhabra

I have a Demat account in ICICI bank for 2 years now. When I checked my bank transactions and I found that there is one debit transaction '63465655 DP CHGS TILL NOV-16'---- INR 805'. When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is +[protected]

I have transferred 20000 Rs. through icici net banking (Trans. Ref[protected] on 29/12/2016 in beneficiary a/c [protected] (Bank of Baroda). But Money is not yet transferred into beneficiary account due to selecting wrong IFSC code of branch. We have reported the incident at your costumer care center within 7 days and provided them proof of beneficiary account statement as suggested by your costumer officer at your registered email ID. now 20 days have passed away and I have not got any clarification / request number from your representatives. your costumer care representatives is misguiding me from last 20 days. Kindly resolve the matter as soon as possible. I am ready to give any proof / clarification at my end.

Dear sir,
I am Anadi charan sahoo a salary account holder of ICICI Bank deposited my Credit card due balance 31441.24 rupees on dated 12/12/2016.(As by due date on 11/12/2016 bank not Auto-debit my Money).
Then next bill Autodebit return fees -628.82 & service tax-94.32 debited for less account balance issue, which is fraud.
As i am already maintained balance 57155.82 rupees account balance on dated 11/12/2016.
But ICICI bank not done auto-debit my dues on the said day.
so i transfer from Savings account to Credit card acount for release Fine issue on date 12/12/2016.
i want to know the fine charges will return to my account, but till bank not respondingfrom ICICI Bank.
What is wrong my side.

plz take neccessary action of ICICI Bank.

Thanks
Anadi charan sahoo
mob-[protected]
Acct.no[protected]

My ICICI credit card got returned, as ICICI mentioned the wrong mailing address on the parcel, it was mentioned 109-C instead of 109-E. Now Bluedart is saying that they will not return this card to ICICI before 7 days and ICICI is saying they will call you when the card will get to their office . Just by a slight of mistake i am not getting my card. Please do try and resolve this quickly so that i can have my Credit card.
Bludark Tracking ID [protected]

Hi,
My name is nishant salwar. I am using ICICI bank debit card for the past one
Year. One week before, I used my card for online purchase and I entered 3d secure pin wrong 3 times.
I got a message saying that my card is blocked from 3D secure online transaction and asked me to contact customer. But, When I tried to call customer care no., Every time only IVR ply on. Please help me to unblock my debit card for online transaction.

I was tried to withdraw 10000 rupees from ICICI bank ATM (SFVD9442) on 19/01/2017 between 9 PM to 9.10 PM. I have received only 8500 rupees ( 4 of 2000 rupees note and 1 of 500 rupees note) from ICICI ATM in-place of 10000 rupees.

File a complain with ICICI bank executive (SR[protected] and received the response as per our records we are unable to reverse the disputed amount of 1500 rupees.

Please check the camera installed at ATM and return my 1500 rupees in my ICICI bank account.

Sir i am subrat Kumar pati from odisha rayagada.i am the customer o[censored]r icici bank rayagada since 10yr... on 3rd October i have did a NEFT of rs 9400 to other account to other branch.. bt they did not received any amount on same day... if they did not any amount on same it should be come retrun back to my account. I have a gave a complaint of these they have not taken any action on these now its janauary 20 2017.

Hello,

I recently came to notice that ICICI Bank has not fully implemented/following KYC norms for Credit cards possibly with low risk. Personally, I encountered an issue and then came to knowledge that following KYC norms by ICICI Bank would avoided huge loss to me. Though I'm not sure for obvious reasons, there is good chance ICICI Bank intentionally doing this as it clearly allows them to rip off or benefit. And this indicates deliberate practice too.

Account Id :[protected]
Account Type: Savings
date of incident: 19/1/2017

from the past one month there is a debit from my account. I did not get any update on this and I did not get any message asking for my authorization. why this has been deducting from my account. how can I get refund it. kindly tell me the reason why these deductions are being happen.

Regards
Pavani

Dear sir,
I am Visit 22 December 2016 at ICICI Bank New Mandi Gharsana Branch for Opening a new account. ICICI employee Suman said to me please deposite 20000/- rupees and kyc document then your new account open in 10 days. I give 20000/- rupees my kyc document and photo. mam say text massage you receive on your mobile phone with in 10 days but I have not received any massage at 6-1-2017. Then I go to ICICI Bank Gharsana Suman Mam say please miss call at this No. [protected]. I miss call that no. then a call received on my mobile no. From ICICI Bank they said to me your document not verified. Then I again goes on to branch Suman mam say to me Manager not here because Manager mother is ill. Please wait some time Then I went again to Bank[protected]. They said your 20000 rupees DD is ready but they don't give me any money or DD. They Misbehave with me. I ask Suman mam when my DD and Document reach to me. they said no time limit day month year no limit. and they asked me don't come again branch at this matter if you want to open new account redeposit 20, 000/- rupees and Kyc Document.

Sporting Document attech this complain.

regards
NAME - JAGDEV SINGH S/O DHARAM SINGH
MOBILE NO. [protected]

Recently one of my friend got call for ICICI credit card mentioning no joining or annual charge but when he took the card, he had to pay joining fees and ICICI bank did not take any action on his complaint. I also got call from ICICI agent one year ago mentioning no joining fees and I applied for credit card. Now I often get call from ICICI agents regarding credit cards from different agents and all agents said there is no joining fees or annual charge but when i inform them that joining fees is written on website, they simple say sorry as they are new agents. I am totally shocked if all the agents are new in ICICI as they firstly tell wrong joining fees and then they say they are new if their fraud is caught by consumer who already know charges or complaint for him after taking card. Many times I have complained to customer.[protected]@icicibank.com whenever i got call regarding wrong information but they do not take any action but simply reply 'Thanks for feedback and suggestion' and when i asked to provide complaint id so that i can post on consumer complaint, they do not provide complaint id and many other customers take card trusting on ICICI agents but their complaint is not listened by bank after they pay joining fees. Complaint mail subject is 0007RaC3YMM5J2JC: Credit Card call complaint.

Dear Sir/Madam,
I am using ICICI salary account more than 8years and using credit card more than one year but still I didn't get increase of credit limit on my card after several request I made. Please do the needful. Please find my details,

A/c no:[protected]
Card no: [protected]

Note: I built a new house, hence I need so much of things need to purchase.

I am using ICICI credit card since last 2 months and make manual payments at the end of each month before due date

Similarly, I made a payment on 10th Jan 2017 and in my CC statement its mentioned auto debit return fee and service charges INR. 647. When I enquired about these charges bank said that I have auto debit facility opted on my account and due to insufficient funds charges in my linked savings bank account.
I clearly told bank:
1. I never opted for Auto debit how come it was applied automatically. They don't have any proof to show ...no KYC document and No request number.

2. I told them, sufficient funds were parked in my account on 10th jan itself and I paid the same on my due date i.e. on 10th Jan
bank is saying auto debit is executed 5 days before due date
- As per the details, sufficient funds were there and payment was made on 10th Jan. Its bank issue why payments were not made or auto debit was not able to realize/check tthe balance in my account

Please assist me out. I am not going to pay these charges at any cost.

Will switch to other bank as soon as possible.

Hi,

I did IMPS of Rs 1, 00, 000 on 13th of jan 2017 from ICICI to Kotak Mahindra.
The amount did not get credited to the Beneficiary Account neither has been refunded back to my account till date as it has been 4 working days and customer care asked me to wait for 3 working days.

I got a message that said:
"Dear Customer, IMPS Txn Ref[protected] for Rs.100, 000.00 is timed out at Beneficiary Bank on 13-jan-2017 13:07: 04. Txn status will be updated by Bene Bank in 3 working days."

Please resolve my complaint at earliest as it is a huge amount and I need it urgently.

Regards,
Roohani Singla

My Name:Sivasubramanian.N
Account No:[protected]
Sub:Without our knowledge 25transcation, No OTP come our register mobile, my amount depited Rs 35847 .
Dear sir/Madam,
Already 15days(04.01.17) completed this is issue happened.Near the branch no support and no action.How to possible same time 25transaction.On line transaction to be made, No OTP come our mobile.All the transaction details customer support and customer care.Please to be resolve immediately my amount to be return earlier.

Sir mera icici account mai sai SMAB CHRGS LAGA HAI WOH KYO laga hai woa pata nahi chalta toaa pls muje iska jawab dijiya our yaii kyou laga aur muja pata bhi nahi chala

Sir,
Hope you are doing well. My name is Nehal S I had purchased a money multiplier bond-0399-MMB (ICICI LIMITED) issued on 28.04.1999 for a price of 4, 700. The redemption date as stated on the bond is 28.04.2017. So I wanted to know how I could redeem my bonds( 2) before maturity date. Please do provide the requested information at the earliest.

Thank you

Regards
Nehal S
PH:[protected]
[protected]@gmail.com