[Resolved] ICICI Bank — Amount Initiated from swiggy is not being sourced to my account

Reeshika123

from Madurai, Tamil Nadu

Apr 20, 2022

Address:

L&T Ltd, Post Box-979, Mount Poonamallee Rd, Manapakkam, Chennai, Tamil Nadu 600089

Placed an order on swiggy by online paying through my ICICI debit card, but order got cancelled for some reason, Order no is #[protected]. For the same swiggy initiated refund and as per there app amount is refunded in my bank ac but as I check my bank ac statement amount is still not credited. REFERENCE NUMBER THAT THEY HAVE PROVIDED IS[protected]. Kindly refund my money earliest.

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May 21, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 20, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a04201) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team