ICICI Bank — amount not refund after time out at beneficiary bank

Address:

Ghaziabad, Uttar Pradesh, 201002

Dear customer, imps txn ref[protected] for rs.1, 900.00 is timed out at beneficiary bank on 11-sep-2017 23:18:04. Txn status will be updated by bene bank in 3 working days.
The amount is stuck some where. I m waiting from three days but didn't get any response from your side. Dear customer, imps txn ref[protected] for rs.1, 900.00 is timed out at beneficiary bank on 11-sep-2017 23:18:04. Txn status will be updated by bene bank in 3 working days. My account is linked on this number: [protected]. Please resolve my issue with immediate effect as soon as possible.