[Resolved] ICICI Bank — amount not refund till now.

sunil kumar harichandan

from Mumbai, Maharashtra

Address:	Nagpur, Maharashtra, 440015
Website:	Customer care by telephone.

I have booked my ticket 08.04.2018 ksr bengaluru (Sbc) to nagpur (Ngp) but it was failure, but the amount was debited 5552.34. Till i am not receive any refund from you. Kindly refund my amount 5552.34 at earliest.
My booked transaction id - [protected].
Train no-22691/rajdhani exp

Please note that txn [protected] was a settlement-failed transaction for which no amount was debited towards irctc. That is we did not receive any payment authorization from your bankers to book the ticket. Above message received from irctc.
Icici complain no-sr[protected]

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Jul 27, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jun 26, 2018

ICICI Bank Customer Care's response Dear Sunil Kumar Harichandan,

We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Comments

Mrinal Mandal

from Allahabad, Uttar Pradesh

SIR,
I payment an amount of Rs. 6010.00 through SBI Internet banking on 19.06.2018 for NIOS registration but transaction failed . and amount till now return back to my account. The reference no. & Transaction no. is given by attachment photo copy. please download the attachments.