ICICI Bank — amount of 757 rs was deducted as per dp charges, though i have never created or linked any demat account with icici

saifashhad

Address:

162/B NAVEEN NAGAR, AISHBAGH , BHOPAL

On 28/04/2020 there is a deduction of rs 757.17 with transaction remarks dp chgs till mar 20, i dont under stand how anyone can deduct any amount from my account without permission, without prior notice, and also no alert message was sent to mobile for this particular deduction. And all of this happened when i have niether created, used or linked any demat account to my icici account. This has broken my trust completely as this time somehow i caught this transaction but most of the time customers like me are unaware of these transaction since no alert message or notification message are sent.

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ICICI Bank customer support has been notified about the posted complaint.

Verified Support

May 09, 2020

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0jvxi) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

May 11, 2020

Updated by saifashhad @icici bank customer care, where exaclty do i need to send mail please tell me in message here or on mobile - [protected] as mail address in the comment box is only visible as [protected]@icicibank.com

May 14, 2020

Updated by saifashhad There is no response from anyone in last 3 days, how ridiculous icici bank can be, i was a loyal customer for so many years, now i am thinking to close my account and suggest all my friends for the same if they continue to ignore.