[Resolved]  ICICI Bank — Amount remitted by NEFT not credited to beneficiary account nor returned to sender

I remitted vide reference no[protected] of Icici bank through NEFT Rs 10000 to Laxman Das Rakhi Das account no [protected]on 14october around 2pm from ICICI BANK to state bank of India KAKDIP branch IFSC code sbin0001319 .2days have passed still the amount has not been credited in beneficiary account . As per RBI guideline this amount should be credited in bunch of 2 hours or returned to senders account within 1 day
I need help so that I could get the money back from Icici