[Resolved]  ICICI Bank — Amount remitted by NEFT not credited to beneficiary account nor returned to sender

I remitted vide reference no[protected] of Icici bank through NEFT Rs 10000 to Laxman Das Rakhi Das account no [protected]on 14october around 2pm from ICICI BANK to state bank of India KAKDIP branch IFSC code sbin0001319 .2days have passed still the amount has not been credited in beneficiary account . As per RBI guideline this amount should be credited in bunch of 2 hours or returned to senders account within 1 day
I need help so that I could get the money back from Icici
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Aug 7, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Oct 16, 2020
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a15a5z) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
 
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