ICICI Bank — amount transferred through imps not credited to beneficiary

I made a immediate transfer using imps service and the amount got deducted from my account, however it has not been credited into the beneficiary's account.
The amount transferred was urgent as it was suppose to meet some immediate medical urgency at the hospital. Since amount is not credited to beneficiary patient at the hospital is suffering due to it.
Below is my imps transaction id[protected], transaction amount of 2500.

Request you to kindly do the needful at the earliest as it is matter of someones life and death.
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