[Resolved]  ICICI Bank And SBI Bank Credit Card — INCORRECT INFORMATION GIVEN AND UPDATED ON CIBIL

Address:

Mumbai City, Maharashtra

Dear Concerned, My name is Mr. G.Singh and I am an NRI. I used to use credit cards issued to me by ICICI and SBI back then in[protected] when I was in India. in 2007 my Bag was stolen and all my credit and Debit cards were stolen along with it. As soon as I lodged a complaint I called up all the Banks and blocked my Credit / Debit cards. However the missuse was done on 2 of my cards ICICI and SBI wherein a few transactions were online which could not be traced and found. I was following up regularly with both the banks to get a resolution to this issue. I visited ICICI bank's Andheri branch and discussed this issue with a officer in May 2007. He assured that the Credit card given from their bank has an Insurance cover o[censored]pto 50, 000 rupees and in such cases the Insurance will take care of the usage whatever it was. I filled the due forms and did all the formalities and was given an assurance that everything will be OK and the very same moment I asked them to cancel the card. I followed up for 10-12 months with ICICI and everytime I called they informed that they will get back to me . Once I moved abroad I still tried to contact these officers who were unable to help me or give any information about my case. I came back to India for 2 weeks in December and now tried to get in touch with ICICI when to my surprise they mentioned that they never updated the complaints and that the due has now turned to be 30, 000 odd amount compared to the Principle amount which was 15, 000 Rupees ( The card Limit was 15, 000). I spoke to the Credit Card's team and they now forced me to make the payment and settle the account. They have also reporsted to CIBIL that this has been a default done by me and is refelcting bad on my credit. Please advise what am I supposed to do. I want to remove all these negative marks from my CIBIL. Whereas SBI being a Government Bank I expected worse and even they have not done any thing since 6 years and were just sitting over the amount. Finally I had to bow down and make the payment of the principle amount in full as they threat to hamper the CIBIL scores. This I feel is a wrong thing and Banks are now taking an advantage to collect dues which are not justified. All the customers and now bound to be blackmailed of the threat that Banks will update and spoil the Credit reports and History. This has been a very bitter experience for me. GSG [protected] [protected]@hotmail.com