ICICI Bank — Anw charges without informing me

Address:560076

Hi team,

I have a savings account, rd account, life insurance for myself and savings account, rd account and fd account for my wife. I deposited cash for my wife account they have charged 259 rs as anw charges and teller did not inform me about this. I am really not happy with the service. This was never mentioned while opening the account or shared with customers. Kindly refund this amount asap.

Regards,
Vijayababu
[protected]
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Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Hi Team,

I need my amount refunded back to my account since it was a complete mistake from the teller end.I was not informed about the service charges. If its not getting resolved soon. I will close all the above mentioned accounts with ICICI. Just to let you know that i am a ICICI customer for more than 15 years now. You can reach me on[protected] for any clarifications.

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