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[Resolved]  ICICI Bank — arn number trace

I am a 21 years boy who convinced my parents to invest my school fees with a company called cex. Io in uk. I now withdrew the funds on the 14.02.2018 to my visa card which cex. Io said they did transfer the funds to my card. I never received the funds until today and i am being taken out of school because of non school payment. Cex. Io gave me the following numbers:arn: 74162908046000955558951
Rrn:[protected]
Batch id:[protected]
To give my bank to trace for me but my bank does not know anything about those numbers. Cex. Io said my bank must write a letter to them that the funds did not credit my account but my bank says they know nothing about the transaction the originator must trace the funds. Now i am stuck my future is a stale because of non school payment. Kindly assist me to get my funds please
Complaint marked as Resolved Apr 21, 2018

Complaint Status


[Mar 21, 2018] ICICI Bank customer support has been notified about the posted complaint.
Verified Support
ICICI Bank Customer Care's response Mar 21, 2018 Dear Tirelo Cato Maikano,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4vtyd) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments  1 CommentShareTweet

Comments

Hi,

I am working in Infosys.
When applying for Car loan, they said No Processing fee and No Pre closure charges.

Today when amount is about to disburse, they saying that Everything is applicable for you.

This is not all good with ICICI.

Thanks,
Srikanth

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