[Resolved]  ICICI Bank — Asking for loan foreclosure charge

I took a personal loan from icici bank. As per terms after paying 6 clean EMIs partpayment and prepayment for loan will.be zero. I filled a loan foreclosure request on 12th August 2022. Also attached supporting documents mentioning zero foreclosure charges after paying 6 clean EMIs. Still my account is not closed and bank is asking for foreclosure charges. Please look into this issue and close my loan account asap.
Loan Account no - LPHWR[protected]
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Oct 3, 2022
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Aug 21, 2022
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0bdek) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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