ICICI Bank Complaints & Reviews

Hello,
i have purchased one product from flipkart in June amount 6499 rs and converted into three EMI after that i cancelled that product and i got the confirmation from merchant that they already returned the amount to credit card, still my EMI deducted from my credit card and i called the customer care person (Mrigaikhya) regarding this and he said it wont be possible as i had not called the customer care earlier, but my previous experience was it automatically return back the amount and i don't know what to do, if it will not resolve then possibly after almost 7 years being as a customer i am not happy and i will block this account and in future i will not use ICICI bank credit card because now i can see bank deducted my 6499 rs amount whiteout any specific reason, please resolve this issue as soon and possible, waiting for your reply

Dear Sir/Ma'am,

I had taken loan from ICICI bank and pay very properly for almost a year. But last 6 months have been very very disturbing for me. I lost my job and I missed on one payment. The harassment has started since then by the recovery agents of ICICI bank. I have defaulted on payments but that doesn't mean I don't pay, I pay but its late. But then females calling me have mentally tortured me. Right now I have cooperated with everyone and told my issues to them that I am 5 months pregnant and have an ailing mother in law at home. I need few days to pay. I am threatened that people recovery agents may visit my relatives house. My family members and my relatives are called and informed about my non payment due.
I am literally disturbed by this act and feel like killing myself now for trusting and taking loan from ICICI bank.

I want to connect with the higher authority and take this up about the inhumanity

I had applied for credit card. Pursuant to which, the customer care called me and promised me for rubyx card and thereafter my details were taken and my video KYC was done. I had received a application number from the bank. However, its been few days, there is no email or message and when I am trying to track the status, the application number is showing invalid. I have been continuously trying to reach the customer support, however, they are not helpful and extremely rude. They just want to play pass the ball games and shifting calls from one department to another.

Please resolve the issue and assist in getting my credit card.

Unnecessary ECS return charges debited by ICICI without my knowledge . No email or SMS confirmation. It was done twice. Please contanct me [protected]@gmail.com

Hi,
Today from my saving account automatically Rs 1499 amount got debited for VS/Amazon at 9 PM on 18th August.
Request you to look into and refund amount.

I am getting more than 10 calls daily from ICICI bank regarding loans and credit card offers. It is really frustrating. Kindly stop calling for unnecessary reasons...

Date of incident - 14 July 2022
Client detail - PAYTM RENTAL NOIDA IN, PHONEPE RENTAL BANGLORE IN
Description - I never made transaction from my credit card .
I have fraud transaction for rs 50, 217.75, 49, 227.50, 49, 203.25, 45, 652.50
It has 4 transactions made my my ICICI credit card without intimate to me even I never share OTPs at all.

Please consider this and take action as soon as possible.
I unable to submit fraud transaction amount.

I already raised complain in cyber crime branch and ICICI bank as well but from bank I haven't got any positive response.

Please take action as soon as possible.

Today, I transferred amount 50500rs to primeabgb company bank for build up a PC. Amount debited from account but I recieved bellow message -----
Dear Customer, IMPS Txn Ref.[protected] for Rs 50, 500.00 is timed out at Beneficiary Bank on 18-Aug-22. Txn status will be updated by Beneficiary Bank in 3 working days - ICICI Bank. --------

Please do needful asap. I need that money for my younger brothers pc . Apart from that I don't have money.

I had applied for the homeloan from icici bank and bank started wokring on that from 28-Mar-22.
Issue with entire process was they did not followed proper guideline
and messed up at so many points like verifying the document, giving valuation on time etc but in the end when last step was pending which is verifying originals of the property what they do it they prepare bankers check first and then came to verify the originals...

I had taken card swapping device from ICICI bank while opening the current account in August 2021 but never use it. Send email for deinstallation to ICICI, after long delay of two months they deinstalled the device on 11 March 2022.

For all these months they were deducted non utilization charge around Rs. 600 monthly. But to my dismay after deinstallation also they are deducting non utilization charges till now. Complaining to customer support issue is not resolved. How can I get my amount back which they are deducted illegally?

I have opened ICICI Savings Account by online on Dec 6th 2019 (Paid by online 2000/-) but till now i didn't received the amount u can find the Transaction Details below

You have successfully transferred funds to your new ICICI Bank Savings Account. The amount will be credited in your Savings Account in 2 working days.

The transaction details are:
Date: Dec 06, 2019.
Amount: INR 2, 000/-,
Transaction reference number: [protected]

Regarding this am last two days continuously following with customer care but i did't receiver proper update they are just transferring call to other department

My transaction was declined during online shopping and money has been deducted. But after some time the money was returned. Now when the credit card statement came, this money was added to the statement as EMI. When I called customer care about this credit card statement they removed the second EMI also and spoke very rudely and disconnected the call 2-3 times.

I have attached bank statements as well as declination of transactions during online shopping.

Name appeared in Demat Account as Kusum S Gairola while in PAN and Aadhar is Kusumlata Gairola.
Spelling of name in Aadhar and PAN was corrected after opening of Demat account please arrange to make correction in Demat account also, Details of account is as under-
DP ID - IN302679
Client ID[protected]

Note - photo of PAN and Aadhar is also uploaded in system for reference.

Please arrange to correct accordingly and intimate us by mail on [protected]@gmail.com

Regards
Kusumlata Gairola.

I, Chandrakant Chheda, owner of a retail cloth store. I use the ICICI merchant services via the pos machine for credit/debit card services for my business. I have been charged for several schemes which i wasn't aware of from the month of January 2022 and I had made several complaints for the same but, this month of August 2022 a deduction of Rs. 45, 000+ was deducted.

Dear sir,
my bank acoount number is[protected] holder name HINDUSTAN TRADER last 6th august credit account of rupees 240000/- from bangalore party, that party told me please deliver the material to hooghly, i was delivered the goods by truck no. is (MH 18 BG 6672) when hooghly party recieved the goods on 7th august and called me materials did not recieved and Lien my bank account from bangalore please resolve the problem.

Thanks & Regards

Value Date Transaction Date Transaction Remarks Withdrawal Amount (INR )
30/07/2022 30/07/2022 CMS/[protected]/ADTPSLSIPG__[protected] 5000
01/08/2022 01/08/2022 CMS/[protected]/ADTPSLSIPG__[protected] 5000
Still not received any solutions above two deductions

Hello, I have opened an account with ICICI Bank 5 years ago and there was no obligation of minimum balance required for my account .Recently 419.64 rupees and so on was deducted from my account under the MAB chgs, without even notifying me or sending me a message for the deduction .in the statement today i received, it displayed that i have been charged for something spelt as MAB chgs i contact direct with icici bank they said they wont deduct again but this month also they deducted money. its happening during this recent 3 months. It have never happened before and at the time of opening my account i was not made aware of any such charges, so why am i charged of something which i was not made aware of in advance . Please look into the matter and help me in getting a refund of my 3 months money as soon as possible .

Hi, my account is hit with a charge of ₹590 which is not informed in message or email like all charges.
I don’t understand why this charge is made and why I direct get an alert and why reason isn’t mentioned as well

I never used or applied for my demat account for which the annual charges are deducted feom my account and I also raised a complaint related to refund of same. For which I talked to the executive related to that and she assured of my refund in 5-7 working days but it was now almost 10 days. Please do the needful and waiting for your positive response.

I have ordered a product on Amazon with order number:[protected].on 12 July 2022.I have received product on 16 July 2022 amount of RS.2096/-only, and due to size issues I have returned the product in it's original condition on 17 July 2022.The Amazon initiated the refund on 17 July 2022 and still the refund amount is not yet seen in my account statement. The reference number is HSBCN[protected].