ICICI Bank — ATM cash fraud

Address:	Mumbai City, Maharashtra, 400092
Website:	www.icicibank.com

Yesterday i entered to icici atm, borivali (West), mumbai
On withdrawing ₹2000, new 2000currency came out of machine which was fully torn 2000note which was sticked/joined with cellotape on back side of note.. I immediately ran into icici bank which is jst beside atm to talk on this issue with manager, and for my surprise the answer was so upsetting, manager 1st told we can do anything talk with the bank from which you have been issued this card, then he told if you would have had your a/c with our bank we could help somewhat, then lastly they said if you or your relative have a/c with us then deposit from their a/c amd this too was not guaranteed to me that whole value i would get or not
Please help... Waiting for your help... Thank you