[Resolved]  ICICI Bank — ATM Machine

Address:New Delhi, Delhi

On 21st of December I went to a ICICI bank Atm (Delhi Sheikh Sarai), tried to take out cash from it however the machine got stuck on the language option, I stood there for 5 min nothing happened, There was no guard there so that I could ask for help.I also pressed the exit button still nothing happened, went to another atm machine & cashed out, by the time I was taking out cash somebody already took out money from my accnt 10k..I want my money back, if the machine is stuck for 5min, the screen should automatically go blank or some restart button should be provided..How can a bank be so careless..There was no guard outside, more than one person were there inside. I have a account with HDFC bank
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Aug 14, 2020
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
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