ICICI Bank — ATM responds with error code 72 but amount has been deducted from my account. | |||
Time of Issue : 19:45 (appox ) 01 Jan 2016 I tried to withdraw Rs.6000/- from ATM ID- S1CW3839 at Bommanahalli, Banaglore. It returned an error code 72, but the amount has been deducted from my account Name : Abinash S Card Num : 4221 3XXX 21XX 3466 Mobile : +91 [protected] I am very vexed by this, checked ICICI website for a 24x7 support number, but there wasn't one. Appreciate any help in refund of my money. Regards, Abinash Was this information helpful? | |||
ICICI Bank customer support has been notified about the posted complaint. | |||
2 Comments | |||
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Time of Issue : 08:46 14 May 2023 I tried to card less withdraw Rs.20000/- from ATM ID- S1CPN153 at Phaltan, Satara. It returned an error code 072 (Transaction Declined) and cash didn't dispatched, but the amount has been deducted from my account Name : Yogesh Adalinge Card Num : 4018 0XXX 70XX 5779 Mobile : +91 [protected] I am very vexed by this, checked ICICI website for a 24x7 support number, but there wasn't one. Appreciate any help in refund of my money. Regards, Yogesh Adalinge
For your reference,
1. Transaction message -
Dear Customer, INR 20, 000.00 has been withdrawn on 14-MAY-23, through a Cardless Cash withdrawal, at ICICI Bank ATM. Info:CCW*S1CPN153*6532547*Cardles. Call on 18002662 for any dispute or SMS BLOCK 286 to [protected] . Visit bit.ly/Cardlesstrnx . T&C apply.
2. ATM Id - S1CPN153
TXN No- 9687
For your reference,
1. Transaction message -
Dear Customer, INR 20, 000.00 has been withdrawn on 14-MAY-23, through a Cardless Cash withdrawal, at ICICI Bank ATM. Info:CCW*S1CPN153*6532547*Cardles. Call on 18002662 for any dispute or SMS BLOCK 286 to [protected] . Visit bit.ly/Cardlesstrnx . T&C apply.
2. ATM Id - S1CPN153
TXN No- 9687
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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We are sorry to hear about your experience. Our official will get in touch with you to assist you with your concern. We appreciate your patience.
Regards,
ICICI Bank Customer Service Team