ICICI Bank — atm withdrawal, amount deducted but no cash received (a/c no[protected]

ia#

from Noida, Uttar Pradesh

Address:

icici bank , ip extension, New Delhi, Delhi, 110092

I tried to withdrawl inr 15000 from atm on 09/09/19 in10:51am. No recipt was provide and screen shows transaction declined due to insufficient balance. But amount has not been received from atm but deducted from my account. I had also ragistered a complain to icici customer care and also icici branch manager. So kindly check and arrange to transfer 15000 to my account.

Thank you

Iram
Account no[protected]

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ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 02, 2019

ICICI Bank Customer Care's response Dear Customer,

Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Dec 05, 2019

Updated by ia# Thank you for your valuable response i always want to be your loyal customer but you have to improve your service or train your irresponsible manager and other staff those are careless.please credit my amount (15000) in my account as early as possible.
with regards
Iram
[protected]