[Resolved] ICICI Bank — AtmDec Charge | |||
Hi All, I am having my salary accout in ICICI bank . But few days back 144 Rs/-(28.50 Rs * 4) were deducted from my salary account and when i looked into my mini statement it was described under "ATM DEC CHG". And when I tried to explore it over Internet, I found these charges are applied for when ATM of other bank declined to withdraw the money, if it doesn't have enough. So is it ethical to charge customer for this reason.Although i was having enough balance at that time. Moreever, it is also legal as per RBI rule. Transaction details : 1)ATMDEC CHG/22-08-15/1298/25ST3 2)ATMDEC CHG/22-08-15/1298/25ST3 3)ATMDEC CHG/22-08-15/1298/25ST3 4)ATMDEC CHG/23-08-15/1298/25ST3 I want a proper justification Thanks, Ramamoorthy P Account No:[protected] Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Sep 23, 2015 ICICI Bank Customer Care's response Dear Customer (Ramamoorthy P), We regret any inconvenience caused. We have made a note of your contact details. Our official will address your concerns. Regards, ICICI Bank Customer Service Team | |||
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