[Resolved] ICICI Bank — atmdec chg - unnecessary charge

Veeranjaneyulu_Allam

from Hyderabad, Telangana

Feb 25, 2019

Address: 533262

Hi all,

I am having my salary accout in icici bank. But few days back 59 rs/- (29.50 rs * 3) were deducted from my salary account and when i looked into my mini statement it was described under "atm dec chg". And when i tried to explore it over internet, i found these charges are applied for when atm of other bank declined to withdraw the money, if it doesn't have enough. So is it ethical to charge customer for this reason.

Please take necessary action.
Regards,
Veeranjaneyulu

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Apr 1, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Feb 25, 2019

ICICI Bank Customer Care's response Dear Veeranjaneyulu,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5paj5) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team