[Resolved] ICICI Bank — auto debit charges not reversed

jagoabhishekjago

from Mumbai, Maharashtra

Address:

110077

This is pathetic. Icici is charging 530 rupees or auto debit failure of 250 rupees. I am icici customer and on customer care executive suggestion i have activated auto debit facility. And this month there was no money and i paid the icici payment through different means. Due to sunday and holiday, it credited later to bank and now as charges to auto-debit failure i have been charged 530 rupees which is not being reversed by contacting icici customer care executive and on mails also.

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Oct 12, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Sep 10, 2019

ICICI Bank Customer Care's response Dear Abhishek,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (788629) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team