Hi,
I have icici credit card from past 12 years, have opted for auto debit for my icici credit cards with my icici savings account on 12th june 2020 of the card due got paid other got failed due to insufficient funds. Related to this failed transaction i have not been notified either from credit card nor from savings account. But i have been charged 650/- as auto debit failure for around 5k outstanding due. On top of this they charged late pay fee 590/- as well.
This is not at all acceptable, on 16th june i verified and realized of pending due and cleared immediately. Nextday have contacted customer care requested for reversal of the charges. They denied saying its as per t&c. But while opting autodebit i dont have any t&c.
Kindly do the needful. Was this information helpful? |
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