[Resolved] ICICI Bank — auto debit fee levied while I didn't opted this service
R
rubyagrawal
Address:
Gurgaon, Haryana
I am using credit card from past 2.5 years. But this time i couldn't paid the whole bill due to insufficient balance. Bank has deducted some amount in form of "overlimit fee" already. Along with it auto debit fee is also get deducted. While i did not opted for this service. I pay my bill by my own - manually.
How can bank apply any such service without asking to the customer?
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Mar 1, 2020
Complaint marked as Resolved
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jan 29, 2020
ICICI Bank Customer Care's response Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a079l2) in the subject line of your email. Our official will assist you.
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