[Resolved]  ICICI Bank — Auto debit from my account VSI WWW MONEY - 999 deducted

AN AMOUNT OF RS : 999/- was deducted from my ICICI account with the name of VSI*WWW MONEY. I didn't authorize this transaction by any means (OTP or monthly subscription).

OTP for the transaction was also not asked for approval, how was the transaction approved?

Only support that is to block the account?

Please share this complaint with the respective teams and share the required information with me.
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Aug 10, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Nov 02, 2020
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team 
Complaint comments 

Comments

On 15 may 2021, AN AMOUNT OF RS : 999/- was deducted from my ICICI account with the name of VSI*WWW MONEY. I didn't authorize this transaction by any means (OTP or monthly subscription).

OTP for the transaction was also not asked for approval, how was the transaction approved?

Only support that is to block the account?

Please share this complaint with the respective teams and share the required information with me.

On May 28/05/2021, at around 10 PM, 8850/- was deducted from our account with the name Vsi*Facebook

I didn't authorize this transaction by any means (OTP or monthly subscription).

OTP for the transaction was also not asked for approval, how was the transaction approved?

Only support that is to block the account?

Please share this complaint with the respective teams and share the required information with me.
On 15 july 2021, AN AMOUNT OF RS : 999/- was deducted from my ICICI account with the name of VSI*WWW MONEY. I didn't authorize this transaction by any means (OTP or monthly subscription).
On 15.7.21 at around 11 pm, 999 amount is debited from account in the name of VSI*www money

I didn't transaction like this so without my authorisation this transaction was done. So please share this issue with the respective team and resolve the query as soon as possible.

Transaction happened for VSI*paddle.net of Rs 1828.32 . I have no such subscription why the money got deducted today on 22nd July 2021 for the same

Dear Customer, transaction of INR 999.00 done on ICICI Bank Account XX174 on 13-Aug-21. Info: VSI*WWW MONEY.
I did not authorised this transaction.

Please this issue with respective team and resolve the issue as soon as possible.
Dear Customer, transaction of INR 999.00 done on ICICI Bank Account XX385 on 2-9-21. Info: VSI*WWW MONEY. I did not authorise this transaction.

Please let us know how to resolve this issue and to contact whom ?

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