ICICI Bank — Auto debit return fee charged unethically

It is unethical on part of ICICI Bank to charge me around 550 rs in the name of auto debit return fee..
I had made payment of 21000(for online card booking) using credit card and was due to pay 21000 on 22 march 2022 and when I cancelled my booking i was refunded 18900 rs and remaining 2100 rs amount was there in my account and i paid that from my savings account ..
But ICICI bank charged me 550rs as auto debit return fee when i had already cleared my dues
IT IS VERY VERY VERY UNETHICAL ON PART OF ICICI BANK TO FOOL ITS CUSTOMERS AND DUPE THEM
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ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0q68q) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
gargdin1's [Complaint's author] reply, Mar 24, 2023
What is [protected]??

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