[Resolved]  ICICI Bank — Auto Debit return fee deduction

I got a message regarding auto debit charges for not having sufficient fund in my account. I have added the fund and next day i have paid the amount. They have deducted auto debit charge of rs 2640.45 + igst of 475.88 rs. I have been using ICICI bank services having bank account, credit card and my PPF also and was also planning to do FD. but after paying the amount also they have charged me such a big amount for the payment. I have payed the money but this is morally make me down. Just icici has a auto debit software and if the amount not got sufficient they will charge such a big amount. My date of deduction is 29th and i have paid on 1st of october payment of rs 1.32 lakh.

Now i need to change my account and close all relationship with ICICI. My querry for home loan will also be cancelled soon. I requested them that why am i going to pay the amount as i have already paid but they are not helpinng

My no [protected]
shahnawaz.[protected]@gmail.com
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Nov 3, 2022
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Oct 03, 2022
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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