[Resolved]  ICICI Bank — auto deduction by icici bank against wpp

Address:PALLAVARAM CHENNAI, Chennai, Tamil Nadu, 600117

Dear sir,
A withdrawal of inr 1899 has happened from my account in the name of wpp-sr[protected]new policy-. I have not subscribed to any new policy nor they have given any policy related details at the time of account opening to me. It is unfortunate that icici is playing with customers money without getting any consent from them. Kindly cancel this policy. I have not authorised for any policy & i request the concerned authority look into this and release the money back to my account.
Regards,
Ananya s
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Aug 31, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jul 24, 2019
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

How can you clear the check before its duedate? Peoples are careless in their work. Try to improve your service. We are not going to pay any fine.not it
ICICI Bank Customer Care's response, Jul 24, 2019
Verified Support
Dear Customer,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (616886_01) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Dear Customers of ICICI,

kindly verify your signature in the application form filled if any(ask them to show you the same). definitely will not match might be forged for closing their targets. kindly write to below mentioned mail id. if you have already wrote then wait for 30days then approach banking ombudsman. ask the bank to give the clarification and explanation in writting that why it has happened. submit all your evidence.

if your would like to register a complaint please do write in detail to: [protected]@icicibank.com & senior.[protected]@icicibank.com & [protected]@icicibank.com. please dont write to [protected]@icicibank.com your problems will not resolved. if you have not got any satisfactory response from bank within 30days of complaint you may approach banking ombudsman (RBI) definitely they will help you out. you cannot reach baking ombudsman directly without writing a compliant to bank first.

https://cms.rbi.org.in/cms/IndexPage.aspx?aspxerrorpath=/cms/cms/indexpage.aspx

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